I was introduced to Richard via a family friend who is a car enthusiast. This was the first time buying a car as I had inherited my father’s 15-year-old Saab, which had served me faithfully until she and I had a fight with a truck and it was written off.

I had a fair idea that I would like a Golf GTi as some of the limited research I had done highlighted the safety features and power which were important to me.

Meeting Richard for the first time I was immediately struck by his knowledge, detail and passion in his “Client Needs Analysis” of me. This allowed him to understand and get an overarching picture of what I was looking for. The thoroughness of the discussions that he engages in with youallows him to go and find the best car for the best price.

The process was long as I kept on changing my mind in regards to the budget and the type of features I wanted. Richard took this in his stride and was incredibly patient in making sure I felt comfortable and not pressured in rushing into buying something I was not 100 percent comfortable with.

I have no hesitation in recommending Richard and the services of My Next Car Buying Advocacy and would like to thank him publicly for all his assistance and hard work.

As fate would have it, I ended buying a Skoda Scala, something I had not considered at all and I couldn’t be happier.

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